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Does fortinet support do rma of old units
Does fortinet support do rma of old units









does fortinet support do rma of old units

It can do both but we promote it on its own.

does fortinet support do rma of old units

"Ability to manage FortiAP, FortiClient, and FortiGate all from a single console" "The most valuable feature would be network management, separating the network management component from security. That's probably my most favorite feature." "I like that it's fairly easy to implement these ethernet switches." "In terms of performance, Juniper switches have a more user-friendly interface and more features than Cisco products." "I like the simplicity of it." "The solution is easy to use and has good integration." "The security is good." "The most valuable feature of this solution is the Junos operating system." I haven't seen that feature with other vendors that I've worked with. That's an automatic feature, which is pretty slick. This way I do not get locked out, or the switch doesn't get messed up because of the incorrect configuration. If I can't get back to the interface within five minutes to be able to make sure the switch came up, it rolls back to the previous configuration. For example, I'm configuring a switch here in my office, which is five miles away, and I say, "commit confirmed 5". I pushed back that I wanted it diagnosed and they said they would RMA the unit again."Junos OS is extremely flexible and easy to pick up." "The thing that sets Juniper apart from most switches is that when you're in the command line and you make a configuration change, you just write the command and then say "commit confirmed minutes". Wanted me to format the unit and start over. Contacted Fortinet support while in this state, they said they could not diagnose it even though I had them connected to the console port. Installed new unit, 8 days later the new one all of a sudden stops passing all traffic, does not respond to pings, and once again has the same errors over the console port. Rebooted device, and support issued a RMA due to multiple repeated issues. A week later the device started doing the conserve mode type issues again, support had no ideas. Called support they had no idea, did some checks, all looked good. Had to reboot the unit and it worked fine. Was unable to interact over console, did not respond to any command. One day the device just stopped passing all traffic, hooked up console port, and was getting constant errors like:Īta1: irq_stat 0x00000040, connection status changedĪta1: exception Emask 0x10 SAct 0x0 SErr 0x41c0000 action 0xe frozen Had multiple instances where device would start acting like it was in conserve mode, stops passing some traffic. Sharing dumps violates a reddit global rule and may result in a site-wide ban.įortigate 81E running 6.0.6. Posting brain or answer dumps for Fortinet certifications is prohibited as they are copyrighted material. What you have already tried as part of your troubleshooting process.

DOES FORTINET SUPPORT DO RMA OF OLD UNITS SOFTWARE

  • Version and type of software being impacted (i.e.
  • Some examples of useful information are the following: Next, please provide us as much information about your problem as you possibly can. If you're having a problem with a Fortinet product, first, make sure you submit your request to Fortinet TAC if you have a valid support contract. Here you can ask for help, share tips and tricks, and discuss anything related to Fortinet and Fortinet Products. Fortinet is a global leader and innovator in Network Security.











    Does fortinet support do rma of old units